Q: What are your shoe sizes?

A: Our shoe sizes are in line with international standards, and we provide a detailed size comparison chart on each product page. If you are not sure about your size, you can refer to our measurement guide or contact our customer service for advice.

Q: What payment methods do you offer?

A: We support a variety of secure payment methods such as credit cards and debit cards.

Q: How long will it take for an order to be shipped?

A: Orders are usually processed and shipped within 1-2 business days after the order is placed. The specific delivery time depends on your location and the logistics method you choose.

Q: Do you support returns and exchanges?

A: We provide a return and exchange service within 15 days when there is a quality problem with the product or we make a mistake. Please make sure that the product has not been worn, is not damaged, and keeps the original packaging. Please refer to our return and exchange policy for details.

Q: How do I track my order?

When your order is shipped, we will provide a logistics tracking number by email, which you can use to check the delivery status on our official website or the logistics company’s website.

Q: What occasions are your shoes suitable for?

A: Our products cover sandals, leather shoes, sports shoes and casual shoes, suitable for various occasions such as business, leisure, sports, etc., to meet your various needs.

Q: What are the materials of your shoes?

A: We use high-quality materials such as genuine leather, breathable mesh and wear-resistant rubber to ensure the comfort, durability and fashion sense of the shoes.

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